where do i find wd smartware app on my computer

#Where do i find wd smartware app on my computer how to
#Where do i find wd smartware app on my computer serial number
#Where do i find wd smartware app on my computer windows 10
#Where do i find wd smartware app on my computer license

WD SmartWare is a program that automatically backs up photos, music, video and data files to an external hard drive.

There should be My Cloud or My Passport WirelessM devices seen under Storage.A backup tool for owners of Western Digital external hard drives.

#Where do i find wd smartware app on my computer how to

Obtain the IP Address of the My Cloud or WD network device.įor instructions, please refer to Answer ID 20773: How To Obtain The IP Address of a WD Networked Device.

Configure the My Cloud or WD Device with a static IP addressįor My Cloud instructions, please refer to Answer ID 11384: How to configure a My Cloud device with a static IPįor My Cloud Home instructions, please refer to Answer ID 20555: My Cloud Home Static IP Address Configuration.

If the device is placed on a different network, the router or ISP changes, please refer to Answer ID 17779: My Cloud not accessible - Change Router, ISP or Network

WD network drives are configured for DHCP by default.Ĭonfiguring the network storage device with a Static IP address or configuring the router with DHCP Reservation will prevent the IP Address from changing and affecting the mounted drive. There should be My Cloud or My Passport Wireless devices seen under Storage.

#Where do i find wd smartware app on my computer windows 10

There should be no network shares under Computer or Network because 'Network Browse' is disabled by defaut in Windows 10 version 1709 and higher.Type File Explorer in the Windows search box.Ĭlick the File Explorer Desktop App to open Windows File Explorer.* Please refer to Answer ID 26444: My Passport Wireless Samba SMBv2 Connection Message

#Where do i find wd smartware app on my computer serial number

MYCLOUD- last 6 digits of the serial number

If the My Cloud device name has not changed, use the 'Default Network Path' in the table below for the WD device on your network.

If the device name was changed, please use the new device name instead of the 'Default Network Path' listed in the table below.

Obtain the name of the My Cloud or WD network device.

Wait until this bar completely fills (It may fill multiple times depending on how the system is configured).įollow the steps below to map a network drive using a Windows 10 computer.

A status bar will pop up while Windows configures the software.

Click Yes if the user wants to remove it, or No to cancel.

Windows will ask if the user is sure they wish to remove WD SmartWare from the computer.

Double-clicking on WD SmartWare will also uninstall it. Left-click on Uninstall on the menu that appears.

Find WD SmartWare in the list of programs and right click on it.

Under Programs select Uninstall a Program.

Start by right-clicking on Start and selecting the Control Panel.

(instructions will appear below this table) Please select the Operating System (OS) being used from the list below to display the instructions.

#Where do i find wd smartware app on my computer license

You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource. When you use a third party resource, you will be subject to its terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. WD recommends these resources on an 'as is' basis. Thus, we are not responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource. While we endeavor to direct you to helpful, trustworthy resources, We cannot endorse, approve, or guarantee software, information, products, or services provided by or at a third-party resource or track changes in the resource. We offer or facilitate this recommendation by hyperlinks or other methods to aid your access to the third-party resource. We may recommend use of software, information, products, or websites that are owned or operated by other companies.